RBFCU usually let’s all of us off with Poor Support service

All is well so far

All is well so far, He has among the lowest home loan pricing, simply $750 operating fee and leave you option to pick reduced rate immediately following just after locking the fresh rates when your pricing go off in advance of closing, which taken place in my instance. Commonly up-date the new opinion article personal

Hey, we enjoy new get and so are happy to listen things are going better with your financial. Should you have questions during the process, delight be sure to-arrive away for assistance.

Our very own 2022 Visibility Report keeps landed

RBFCU constantly why don’t we us off when we you desire them to action up and assist in a tricky state. Just after purchasing couple of hours with the cellular telephone that have Amazon’s above and you will past CS to get an arbitrary continual fees linked to a keen dated current email address. I titled RBFCU once the costs of Auction web sites created multiple overdrafts. I told me the issue. Brandon, said the plan is that you you would like a letter on paper, phone call Auction web sites as well as consult so it letter. I needed to learn why I wanted to go through some other demanding procedure when they you will obviously see the refunds out-of Craigs list coming courtesy. Amazon reimbursed every penny. Brandon fundamentally said, it’s our very own rules accomplish only you are able to to greatly help the people with time of need. Our very own procedures aren’t flexible, it doesn’t matter your circumstances we have a-one proportions match plan. Zero letter. Zero assist. Extremely financial institutions aren’t also enforcing overdrafts, various other indication you to definitely clients are not a priority. Chase provides excellent CS. Take some cards.

Hi Ronette, this is unfortunate to listen concerning your previous experience to find assistance with costs. We want to get more detail therefore we search subsequent to the the situation. Delight give us an email to help you or personal message all of us courtesy our very own specialized social network users, including your complete name and you may phone number.

RBFCU is without question perfect for myself

RBFCU has become high when I’ve used him or her. It’s hard to conquer the brand new prices I have received from them. The website might possibly be easier to fool around with, and you can an app could be higher.

Hello Rocky, i yes delight in the 5-star rating. I would enjoy their views in the user experience on the site, and in addition we have a software for professionals. You’ll be able to install they out of Yahoo Enjoy or the Application Store: Thank you for their registration!

I applied to re-finance my vehicle via…

We applied to re-finance my car thru RBFCU. These people are tear offs. They were probably refinance reducing my interest by shorter than simply step one% and lowering my personal payments of the $60 30 days but adding 14 a lot more payments adding numerous a great deal more thousands of dollars back at my prevent speed. These were only involved to help you screw myself more my current monetary institution

Hello, we understand you really have frustrations towards automobile refinance present got. We’re disappointed to hear which and wish to notify our team regarding your matter. Excite get in touch with all of us within together with your name so all of us can look next for the this situation.

Unethical Company Profiteering

We have never had an awful financial feel so far. RBFCU try heartless and even though We produced an error by the typing an incorrect amount for paypal everytime paypal attempted to re-process…numerous times within the a twenty-four hour months. Rbfcu recharged a charge from $200 altogether. I had just established levels and you can my personal girl bank account got been inserted occur to when animated pointers. I contacted the financial institution Instantaneously and you will corrected itthru PayPal however, PP went on in order to re also-process they towards wrong suggestions therefore whenever they performed, brand new RBFCU pc recharged myself. Rbfcu failed to care even though it is an individual/pc mistake and won’t invest in contrary the new fees. I covered the latest overdraft fees instantaneously…nonetheless nevertheless refused to contrary this type of charges. I found you to definitely entirely dishonest and you may unprofessional. We left the lending company just after paying an hour toward department manager who indicated facts and you will said “we will be ready to see you halfway“ and she said she would want to get they approved of the her manager… I felt like I happened to be in the a great car or truck dealer. She kept for about twenty minutes following whenever she appeared back… She said nope this lady supervisor would not agree it whatsoever and so i try SOL , I can not accept that due to the fact a different customers… Exactly who generated an error when mobile suggestions if in case PayPal continued to techniques improperly even in the event I’d altered my debit cards pointers one Rbfcu won’t reverse these types of fees. I leftover immediately (they could perhaps not proper care quicker) and you can went to Frost Financial who positively believed howRBFCU Treated Me personally disgraceful. I’m however inside the shock and you can cannot strongly recommend Rbfcu in order to someone. I got heard of their “advanced customer support” regrettably that is definitely not the scenario.